Collect everything.
Chase nothing.

The calm, simple way to collect documents, files and information from anyone.
Without a single follow up.

Try it yourself — takes 30 seconds
www.filereq.com
No account needed
Your email is used for this demo only and is never stored.
New Client Onboarding — Acme Corp
4 items to complete
Upload signed engagement letter
File engagement_letter.pdf
Full legal name
Text Jane Doe
Date of birth
Date 15 May 1990
Are you an Australian resident?
Yes/No Yes
From Your Business Name
To
Subject New Client Onboarding — documents required
Hi there, We need a few documents to get started with your onboarding. Please click the button below to view your portal and submit everything in one place. This should only take a few minutes.
View Portal
3 days before due date Gentle nudge to complete outstanding items
1 day before due date Urgent reminder with deadline warning
On due date Final notice — request is now overdue
FileRequest sends these automatically. You won't need to think about it.
Sending request...
Client opens portal
Client uploads documents
All items submitted!
ClientRequestItemsStatus
Acme CorpNew Client Onboarding4/4Complete
James MitchellMortgage Application2/5In Progress
Priya SharmaCompany Formation0/3Pending
Tom BradleyAnnual Audit Docs1/6Overdue

Built for professionals in

Accounting & Tax Legal & Conveyancing Real Estate Mortgage Broking HR & People Operations Financial Planners Migration Agents Insurance Brokers NDIS Support Coordinators Finance Brokers

Stop living in your inbox.

FileRequest sends your requests, follows up automatically, and shows you exactly who’s sent what. You only get involved when everything’s in.

Inbox 47
Chen & Partners Pty Ltd OVERDUE
Re: Re: Re: Re: Company Tax Return
I did send those last week, did you not receive…
Patricia Knowles
URGENT — I sent everything twice now
has something gone wrong with your email? I…
!
Torres Plumbing Pty Ltd Awaiting
Re: BAS Preparation
I can only find 2 of the 4 documents you asked…
FILEREQ
Requests
Chen & Partners Pty Ltd
Company Tax Return
2/9
In Progress
Patricia Knowles
FY2025 Tax Return
7/7
Complete
Torres Plumbing Pty Ltd
BAS Preparation
2/4
Awaiting

Four steps. Zero follow-ups.

01

Build your request

Create a request with exactly what you need — file uploads, text fields, dates and more. Use a template or start from scratch.

02

Send it in one click

Your client receives a personalised email with a link to their portal. No login, no app, no confusion.

03

Your client handles the rest

Your client completes their portal at their own pace. If anything is outstanding, automatic email and SMS reminders chase them for you.

04

Done. Nothing missed.

Every file, every response, collected and ready to download — all in one place.

Everything you need. Nothing you don’t.

No onboarding calls. No complex settings. Just send, collect, done.

Request anything

One online portal. Everything you need from your client.

File uploads, text responses, dates, yes/no confirmations — build the exact request your workflow requires. Add notes per item so your client knows exactly what’s needed. No ambiguity. No back-and-forth.

File uploads Text fields Date fields Yes/No Notes per item Required field controls
Request Builder
Bulk sending

Send to 250 clients. In the time it takes to send to one.

Upload a CSV, map your fields, and send personalised requests to your entire client list at once. Each client gets their own private portal — personalised to them, branded to you. The tool professionals reach for at tax time, audit season, or any high-volume collection period.

CSV import Personalised per recipient Individual portals Bulk progress dashboard
Bulk Send
Never follow up manually again

Set the reminders once. FileRequest does the chasing.

Configure automatic email and SMS reminders on your schedule — 3 days, 7 days, final notice. FileRequest sends them on your behalf, in your name, from your domain. You’ll never write “just following up” again.

Email reminders SMS reminders Custom schedule Sent in your name Stops when client submits
Automatic Reminders
Everything in one place

Downloaded in one click. Not forty-seven.

When your clients submit, everything lands in one place — organised by client and request. Download a single file, a client’s entire submission, or everything at once as a ZIP. No more hunting through your inbox. No more downloading one by one.

Per-file download Per-client download Bulk ZIP download CSV export Organised by client
One-Click Download
Your brand, not ours

Your clients see your brand. Not ours.

Every portal, every email, every reminder — sent under your name with your logo and colours. On every plan. Your clients will never see the word “FileRequest.” On Practice and Firm plans, send from your own domain entirely: requests@yourfirm.com.

Logo & colours on all plans No FileRequest branding Custom sending domain (Pro+) Custom portal domain (Pro+)
White Label
Ready when you are

Pre-built templates for the requests you send every week.

Tax return checklists. Mortgage application document packs. New client onboarding. Company formation requirements. FileRequest ships with industry-specific templates so your first request goes out in minutes, not hours.

Tax return Mortgage application New client onboarding Company formation HR onboarding Customisable
Templates

Wave goodbye to chasing clients for documents.

Without FileRequest
Chasing clients over email and phone
Documents scattered across your inbox
Clients confused about what you need
Following up the same person three, four, five times
Downloading submissions one file at a time
Never quite sure if something was missed
With FileRequest
One request sent, reminders handled automatically
Everything organised by client, in one place
A clear portal showing exactly what’s needed
Automatic email and SMS nudges do it for you
Every submission downloaded in one click
Instant notification the moment they submit

FileRequest exists because chasing clients for documents is nobody’s job.
It’s just everyone’s problem.

At $79/month, FileRequest costs less than 20 minutes of your time. It gives back considerably more.

Simple, transparent pricing.

All plans include unlimited requests — send as many as your work demands, without watching a counter. You’re billed by the number of unique clients you work with each year, not by how much you use the product.

Monthly
Annual Save 17%
Solo
For solo practitioners
Everything you need to get started and look professional from day one.
$66 /month
Billed annually at $792/yr
150 unique recipients / year
2 users
50 GB storage
50 SMS reminders / month
Unlimited requests
Unlimited templates
Visual white label (logo & colours)
Client portal
File & document collection
Form & information collection
Automatic email reminders
Email notifications
Pre-built industry templates
Firm
For larger firms & agencies
Multi-brand, multi-team. Built for firms that operate at scale.
$207 /month
Billed annually at $2,484/yr
Unlimited recipients
15 users
500 GB storage
500 SMS reminders / month
Unlimited requests
Everything in Practice, plus:
Multiple workspaces / brands
Team permissions & roles
API access
Zapier integration
Audit logs
Advanced analytics & reporting
Dedicated onboarding
SLA support

Additional users available at $15/user/month on all plans. Unique recipient count resets annually on your subscription anniversary. Storage overage charged at $0.05/GB/month.

Got questions? We’ve got answers.

A unique recipient is any email address that receives a request from your account within your billing year. The count resets on your subscription anniversary date. Deleting a contact does not reset their count.
No. All plans include unlimited requests. You can send as many document requests as your work demands — there’s no counter watching you.
No. Your clients receive an email with a link. They click it, complete their portal, and submit. No account, no app, no friction.
No. All client-facing emails and portals display your logo, your colours, and your business name — on every plan. FileRequest is invisible to your clients. On Practice and Firm plans you can also send from your own domain entirely.
When a client hasn’t submitted by a reminder threshold you set, FileRequest sends them an SMS on your behalf. SMS reminders are included on all plans with a monthly allocation depending on your tier.
Yes — bulk sending is available on the Practice plan and above. Upload a CSV, map your fields, and send personalised requests to your entire client list in one action. Each client receives their own private portal.
From your dashboard you can download individual files, a single client’s entire submission, or everything at once as a ZIP. You can also export structured responses as a CSV.
Yes. Every plan starts with a free trial — no credit card required. You’ll have full access to all features on your chosen plan during the trial period.

The last time you’ll chase a document.

Set up in under 10 minutes. Your first request out the door today.

No credit card required Cancel anytime Setup in under 10 minutes