Registered migration agents collect some of the most document-intensive files in professional services — identity documents, statutory declarations, overseas records, police clearances, skills assessments, relationship evidence. FileRequest sends each client a secure, branded portal to upload everything you need. You get organised submissions, not scattered email attachments.
A client emails their passport. Then texts a photo of their birth certificate. Then sends bank statements a week later. FileRequest gives every client a complete checklist upfront — they submit when everything is ready, not whenever they find each document.
Build a template for each visa type — partner visa, skilled migration, student visa, employer sponsored — and send the right checklist to each client instantly. Automatic reminders chase outstanding documents without you picking up the phone.
Passports, birth certificates, police clearances, and bank statements sent as email attachments are a security risk. FileRequest provides a token-secured portal — encrypted upload, Australian data storage, and only the intended recipient can access their portal.
Build and save a template for each visa subclass: partner visa (820/801), skilled independent (189), employer sponsored (482), student visa (500). Send the right checklist to each client in one click.
Clients upload passport copies, birth certificates, marriage certificates, and police clearances through an encrypted portal. No email attachments. No security risk. No Google account required.
Clients upload signed statutory declarations, relationship evidence, and supporting statements directly through their portal. Files are timestamped and organised by document type.
FileRequest portals work on any device, in any country, without a Google account. Clients in China, India, the Philippines, or anywhere else can upload documents from their phone as easily as a client in Sydney.
All client identity documents and visa application materials are stored in Sydney, Australia (AWS ap-southeast-2), encrypted at rest and in transit. Appropriate for the sensitivity of immigration documents.
Your migration agency name, logo, and colours on every portal. Clients — often navigating the most stressful process of their lives — see a professional, trustworthy experience that reflects the care your agency provides.
FileRequest works for any professional services firm that collects documents from clients. See how it compares to ContentSnare, UseCollect, and FileInvite.
List every document required for this visa subclass. Passport, identity documents, relationship evidence, financial records, skills assessments, police clearances. Save as a template.
Your client receives a branded email with a unique link to their portal. Works from any country, any device, no account needed.
Automatic reminders go out until everything is submitted. You see real-time status of every client’s outstanding documents.
Every document is collected, organised, and downloadable. Files sync to Google Drive automatically — organised by client name and visa type.
Yes. FileRequest is ideal for migration agent document collection. Build a checklist of required documents for each visa subclass — passport copies, birth certificates, relationship evidence, police clearances, skills assessments, financial records — save it as a template, and send a personalised secure portal to each client. Clients can upload from any country and any device without creating an account. You receive an organised, complete submission rather than scattered email attachments.
Yes. FileRequest portals work from any country, on any device, without a Google account or app download. A client in India, China, the Philippines, or anywhere in the world receives the same experience as a client in Australia — they click a link, upload their documents, and submit. Automatic reminders are sent via email and can reach clients wherever they are.
FileRequest uses token-based portal access — each client receives a unique link that only they can use. All files are encrypted in transit and at rest. Data is stored in Sydney, Australia (AWS ap-southeast-2) in compliance with the Australian Privacy Act 1988. Passport copies, birth certificates, police clearances, and other sensitive identity documents are handled with the security appropriate for immigration applications.
Yes. FileRequest supports unlimited templates. Build a separate document checklist for each visa type you handle — partner visas, skilled migration, employer sponsored, student visas, parent visas — and send the right template to each new client instantly. Templates can be updated at any time to reflect Department of Home Affairs requirement changes.
Yes. FileRequest sends automatic email reminders on whatever schedule you configure — for example, three days after sending, one week after sending, and two weeks after sending. Reminders stop automatically when the client submits their complete portal. SMS reminders are available on Practice and Firm plans, which can be valuable for reaching clients who may not check email regularly.
FileRequest supports any file type — photos, bank statements, joint tenancy agreements, utility bills, statutory declarations, and written statements. You can create a specific upload field for each category of relationship evidence and specify what’s required. Clients upload each piece of evidence to the correct field, creating an organised, clearly structured submission rather than a pile of miscellaneous attachments.
Set up in under 10 minutes. Your first request out the door today.